What is Messages On Hold or Music On Hold?

Informative messages, mixed with music for callers On Hold!   It's one of the most cost effective promotional mediums available to businesses today. Astute business professionals know the value of maximizing every single client contact.  Accordingly, thousands of organizations have already turned to messages on hold and music on hold to unlock the immense power of their telephone’s on hold facility, because in business, every second counts!

For just a few dollars a day, Info-Chip will enhance your phone image and enhance your bottom line. Info-Chip specializes in scripting, voicing, recording and production of telephone on hold messages.

On Hold Messages can be used by your business to keep callers informed, promote products, enhance business reputation, provide useful information and to educate callers who are on hold or being transferred. When a caller is on hold, that is your chance to tell them what you do, how you do it, affiliated services and a little about your history. That way your customers are much less likely to hang up when they are on hold and you get your message across, gain further respect, and with any luck make that extra sale.

The Info-Chip on-hold message and/or music on hold service includes everything needed for a complete On Hold Message or On-hold Music Package for your business:

• Creative scripting;
• Professional voicing;
• Music licenses;
• Studio production;
• Digital On-hold messaging equipment;
• On-hold message/music delivery; and,
• Optional Technical and installation support for Music/Info On-hold equipment.

Info-Chip's goal is to produce a quality music on-hold product with an emphasis on precise and effective scripting, trained voice talent, a selection of good music, an all digital studio and state of the art on-hold messaging equipment.

Production Options

Creative Scripting for On Hold Music/Messages: We prepare a draft script after discussing your business with you. We ensure that your script reflects your business image and is an effective marketing and information tool. To view some of our client's scripts as examples of the material which you could have on-hold please.

Professional Voices for On Hold Music/Messages: At Info-Chip we use professional trained voice over talent. The voices are selected to be clear on the telephone. Your messages sound professional and can be easily listened to. We select the voice to suit your business and your target clients. Unless you have a special preference, we use both male and female voices on your messages to ensure variety to hold the caller's attention longer. For more information, and to download voice samples please.

Music for On Hold Music/Messages: A selection of music is available, or we can use your jingle. We have negotiated agreements with the major record companies to license published music - that is almost any music.

Digital Recording Studio for On Hold Music/Messages: Our fully digital studio ensures quality audio with power processing for telephone. Power Processing includes 24 bit signal processing, range compression, preemptive noise gates and preemptive band enhancement.

Service: Our service includes scripting, professional voicing, recording, studio production, music licenses, installation, equipment hire and equipment and service maintenance. We will negotiate directly with your telephone system supplier to ensure proper installation of the on-hold service. After we have produced your on hold messages we provide you with full support to ensure that your on hold messages are operational as soon as possible.

More about Music On-Hold Equipment