Music On-Hold ASCAP License

ASCAP licenses the right to perform songs and musical works created and owned by songwriters, composers, lyricists and music publishers who are ASCAP members and members of foreign performing rights organizations who are represented by ASCAP in the United States.

It is impossible for individual composers and publishers to monitor the hundreds of thousands of businesses that use music. It would be equally difficult, time consuming and expensive for business owners to locate and negotiate with all the owners of the music that might be used. There is a simple, fast and reasonably priced alternative. Through ASCAP, in one simple transaction, businesses can obtain the right to perform the millions of songs created or owned by more than 135,000 of America's and hundreds of thousands of the world's best songwriters, composers, lyricists and publishers. Founded in 1914, and still owned by and managed for its writer and publisher members, ASCAP grants businesses the permission they need to perform music publicly. The money collected is distributed, after deducting operating costs (currently less than 16%), directly to ASCAP members and to affiliated foreign performing rights organizations for their members.

Music is a vital part of the total service businesses offer to customers. ASCAP's licensees recognize that using music benefits their businesses because music, like other amenities or products, pays off in heightened customer satisfaction, increased profits, and improved employee morale and productivity. If you are using music now, or are thinking about using music in the future.

Tens of thousands of businesses find the ASCAP license the most convenient and economical way to gain access to the bulk of America's finest music. ASCAP's customers include major television networks, local television and, radio stations, cable and satellite networks and systems, public broadcasters, internet web sites, colleges and universities, night clubs, taverns and restaurants, background music services, fitness and health clubs, private clubs, hotels, conventions and trade shows, concert presenters, dance halls, shopping centers and malls, theme and amusement parks, airlines, skating rinks, retail stores, public or private telephony rebroadcast and music users in a wide variety of other industries. There are over one hundred different ASCAP rate schedules covering almost all businesses that perform music. The fees for similar businesses with the same type of usage are the same, but the fees vary among the different industries. For example, a local radio station will pay a lower fee than a television network; a neighborhood tavern pays much less than a Las Vegas hotel.

On Hold Messages can be used by your business to keep callers informed, promote products, enhance business reputation, provide useful information and to educate callers who are on hold or being transferred. When a caller is on hold, that is your chance to tell them what you do, how you do it, affiliated services and a little about your history. That way your customers are much less likely to hang up when they are on hold and you get your message across, gain further respect, and with any luck make that extra sale.

The Info-Chip on-hold message and/or music on hold service includes everything needed for a complete On Hold Message or On-hold Music Package for your business:

• Creative scripting;
• Professional voicing;
• Music licenses
• Studio production;
• Digital On-hold messaging equipment;
• On-hold message/music delivery; and,
• Optional Technical and installation support for Music/Info On-hold equipment.

Info-Chip's goal is to produce a quality music on-hold product with an emphasis on precise and effective scripting, trained voice talent, a selection of good music, an all digital studio and state of the art on-hold messaging equipment.

Production Options

Creative Scripting for On Hold Music/Messages: We prepare a draft script after discussing your business with you. We ensure that your script reflects your business image and is an effective marketing and information tool. To view some of our client's scripts as examples of the material which you could have on-hold please.

Professional Voices for On Hold Music/Messages: At Info-Chip we use professional trained voice over talent. The voices are selected to be clear on the telephone. Your messages sound professional and can be easily listened to. We select the voice to suit your business and your target clients. Unless you have a special preference, we use both male and female voices on your messages to ensure variety to hold the caller's attention longer. For more information, and to download voice samples please.

Music for On Hold Music/Messages: A selection of music is available, or we can use your jingle. We have negotiated agreements with the major record companies to license published music - that is almost any music.

Digital Recording Studio for On Hold Music/Messages: Our fully digital studio ensures quality audio with power processing for telephone. Power Processing includes 24 bit signal processing, range compression, preemptive noise gates and preemptive band enhancement.

Service: Our service includes scripting, professional voicing, recording, studio production, music licenses, installation, equipment hire and equipment and service maintenance. We will negotiate directly with your telephone system supplier to ensure proper installation of the on-hold service. After we have produced your on hold messages we provide you with full support to ensure that your on hold messages are operational as soon as possible.