Music On-Hold Systems

Every day, millions and millions of phone calls are made and received. Just think of the calls in and out of your organization. Although you may not like to, sometimes calls do need to be placed on hold. In fact, here are some interesting statistics from AT&T and Teleconnect Magazine:

• 70% of all your calls will be placed on hold.

• 52% of those calls will be left on hold for over 1 minute.

• Of those calls left on hold for longer than a minute, 60% hang up before someone has a chance to answer the line.

• Of those who hang up, 30% will NOT CALL BACK.

• 88% of all callers prefer custom messages on hold over all other on hold options. (This includes the radio - in fact, the radio produces even higher hang-up rates than dead air or silence on hold.)

INFO-CHIP COMMUNICATIONSis one of North America's leading providers of Telephone on-hold marketing services, message on hold or music on hold Systems.  ICC's DPU-3000 is a 100% digital system of production and playback, which ensures CD quality production throughout.  No moving parts. No maintenance. Just plug in...and play!

• Information On-hold, Studio Recorded Productions
• Message On-hold, Studio Recorded Productions
• Music On-hold for Telephone On-hold Systems, Studio Recorded Productions
• Promotional On-hold Message Productions, Studio Recorded Productions

Info-Chip Announces ICA Automix Player!

The ICA Automix Player is a software solution to play music on-hold, or information on-hold through an office phone system on-hold music circuit.

Select the Play button to hear a sample Studio Production by Info-Chip

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